Client Strategy, Manager/Director

Role Description

In this role, you will be the client lead across a set of accounts, responsible for the day-to-day development, account management, and growth of the client team. You will also ensure the delivery of effective and excellent client service, and proactive growth of client and agency business. Working across internal and external stakeholders, you will build positive relationships, ensure accurate and timely delivery of work, and work effectively across departments.   *We are open to hiring this role at either the Manager or Director level.

ABOUT US_

At Talon, our purpose is to be the independent agency of choice providing a pioneering global platform for brands to connect with audiences in the outside world. We want to reimagine the industry to deliver greater value for our clients whilst inspiring people and caring for our planet. We’re passionate about OOH and are on a mission to drive the growth of this sector within the media industry – changing perceptions of it as a legacy medium to one that is highly effective, creative, sustainable, and measurable for our clients.

In our first 10 years, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 300 people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry and want to continue and expand upon these successes.

WHAT WE’RE LOOKING FOR_

  • Experience servicing a range of clients at a senior director level 
  • Proven experience of client budget management at scale 
  • Significant experience in a media agency/vendor environment  
  • Proven experience of leading and managing a team  
  • Creative and critical thinking, problem solving skills  
  • Strong organizational skills, attention to detail 
  • Strong written, verbal and presentation skills   
  • Proactive and can-do attitude 
  • Basic math skills  
  • Microsoft Office 
  • Excel Proficiency- Intermediate to Advanced
  • Demonstrable experiential and media strategy experience dealing at a director level with major brands and agencies. Candidates should be able to support and challenge the current status quo and provide teams with compelling and innovative opportunities
  • Ability to build on their existing network and able to open doors at the appropriate level  
  • Excellent communication skills and marketing/media/events/experiential market knowledge  
  • Demonstrate strong organizational skills with an excellent attention to detail
  • Exceptional verbal and written communication and presentation skills 

OUR TEAM_

We are diverse group of passionate OOH professionals who value respect, fairness and integrity.  We take pride in our people, big ideas and the partnerships we’ve established.

WHY US_

“Talon ensures everyone feels welcome, has all of the tools readily available to be able to succeed. Talon takes seriously their responsibility as an employer, not only to employees but also to their customers and anyone they work with, including the planet. There is a constant striving from all levels to improve and ensure the way we work is better than yesterday.”

OUR VALUES AND HOW WE WORK TOGETHER_

WE ARE BOLD_

As industry provocateurs and pioneers, we respectfully challenge the status quo, take pride in our people, big ideas and partnerships.

  • We embrace change
  • We challenge respectfully
  • We lead the way

WE ARE HUMAN_

We are a diverse collective of changemakers who value respect, fairness, and integrity and expect the same in return.

  • We value collaboration and togetherness
  • We are empathetic
  • We embrace individuality

WE ARE SMART_

Our trailblazing spirit and learning centric culture ensures our knowledge provides maximum value to each other and our clients.

  • We grow and learn
  • We are trusted
  • We are mission possible

Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.