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Inside Talon: Exploring the Professional Journey of Faradillah Rahim.

Outside thinking – it runs in the Talon family. We pride ourselves on being a company built on people with big ideas. People who constantly challenge themselves and the industry to re-imagine and re-invent the possibilities of what Out of Home can be. ​

In this series, we’ll be getting to know more about the people of Talon, their roles, advice and what they get up to outside of OOH. This week, we sat down with Faradillah Rahim, Campaign Manager in APAC.

Explain your role with Talon?

I’m based in Singapore, and my role primarily revolves around supporting the daily operational functions. This entails working closely with both the Sales Director and Managing Director to ensure smooth operations and to facilitate business growth.  

What does a typical day at work look like for you? 

A typical day for me involves addressing operational needs, overseeing daily tasks, ensuring smooth workflow, and assisting in various projects to contribute to the company’s success. It often involves task execution, campaign tracking and follow up to keep things running efficiently.  

What do you enjoy most about working in OOH?

The industry is constantly evolving with new technologies and trends which gives me so many opportunities for growth and learning. Working with various stakeholders such as the advertisers, agencies, and media owners fosters collaboration and networking opportunities. Seeing the campaigns that I work with, come to life in public spaces and observing their impact firsthand can be very rewarding. 

Most memorable moment or achievement in your time in the industry?

It was when a campaign I contributed to which won a prestigious award, recognizing the effectiveness of OOH work. It was such great accomplishment to see the team’s effort celebrated on a larger stage.  

Any tips or advice for someone interested in joining the industry or pursuing a similar career path?  

Keep yourself updated on the current events, industry trends within the media sector. Attending events and networking can open doors for job opportunities and valuable insights into the industry. Stay flexible and open-minded to change, as it will be crucial for success in this dynamic field. 

What do you get up to outside of work? 

I enjoy a variety of activities. I travel with my family at least two times in a year if time permits. I also enjoy staying active through hiking and yoga or going for runs. Spending time with my friends and family is important to me, whether its attending a small gathering or simply relaxing at home watching movies together. Overall, I try to maintain a balance between personal, social activities and relaxation outside of work.

If you could quickly and easily learn any new skill, what would it be? 

I would love to learn baking!

Share a memorable adventure or travel experience you’ve had during your free time. How did it impact your personal growth or perspective? 

Immersing myself in Okinawan culture was a fascinating and enriching experience. Okinawa has a unique blend of Japanese, Chinese, and indigenous Ryukyuan influences, which is reflected in its rich traditions, cuisine, and performing arts. 

One aspect of Okinawan culture that stood out to me was the emphasis on community and harmony. I had the opportunity to participate in traditional cultural events such as Eisa festivals, where the entire community comes together to celebrate with lively drum performances. The sense of unity and camaraderie among the participants was palpable and left a lasting impression on me. 

Overall, immersing myself in Okinawan culture was a rewarding experience that broadened my perspective, fostered a greater appreciation for diversity, and left me with cherished memories of the warmth and hospitality of the local community. 

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London, 22nd February, 2024: Talon, the global independent Out of Home (OOH) agency, today announces the appointment of Sue Frogley as Group Chief Executive Officer (CEO) to lead the business globally as it targets further growth and expansion.

Frogley is an accomplished industry leader with over 30 years’ experience growing successful global media businesses. She will join Talon from Publicis Groupe, where she was CEO of its media arm in the UK for over six years. Under her leadership, Publicis Media UK grew into a £2bn+ billings operation, thanks to several new business wins across its media agencies Zenith, Starcom and Spark Foundry. Before that, Frogley was President of Global Client Solutions at Publicis Groupe and previously spent over 13 years at Dentsu (then Aegis Media), where she held several global leadership roles, most latterly as Global President of Commercial Operations.

This appointment follows a rigorous selection process.  Frogley will report to Stewart Easterbrook, chairman and joins Talon’s global board.  Eric Newnham, who has acted as interim CEO for the past few months, will revert to the role of Founder and strategic advisor to the board.

Frogley is the latest in a series of new senior hires, signalling Talon’s commitment to ongoing strategic growth worldwide. Last year, Stewart Easterbrook joined as Chairman, the appointments of Mike Saunter as Chief Financial Officer (CFO) and Henry Lucas in the newly created role of Group Chief Commercial Officer soon followed.

Frogley’s appointment follows a period of significant growth for Talon, which celebrated its 10th anniversary in 2023. Since Equistone Partners Europe, one of Europe’s leading mid-market private equity investors, invested in the business in July 2022, Talon has completed the acquisition of Evolve, the fast-growing, independent specialist OOH business, and the acquisition of Novus Media Canada Corp (now Talon OOH Canada).  

In her new role, Frogley will focus on further international growth, driving Talon’s digital capabilities and awareness of OOH as an effective, creative, data-driven media channel.

Stewart Easterbrook, Chairman, said: “Sue is a formidable and dynamic leader with a wealth of experience leading global media businesses.  I am thrilled to have someone of Sue’s calibre leading our business and look forward to working with Sue, and with our teams, to drive further growth in the scale and ambition of Talon.”

Sue Frogley said: “I have long admired Talon’s proposition, ethos and trailblazing spirit to challenge perceptions and drive growth in the OOH sector. Over the past 10 years, Eric has developed a talented team that has successfully built a unique and expanding global business that holds an enviable position in the industry. I can’t wait to get started and help unlock even more growth potential and shape Talon’s next important chapter.”

The pioneers of Out of Home

At Talon we’re the changemakers, the trailblazers, the provocateurs, the pioneers of Out of Home (OOH). Combining a heady mix of creativity, technology and data, our team share their expert opinion on their OOH predictions and what they’d like to see more of in 2024.

“A continued push towards automation and data driven decision making. More intelligent optimisation of campaign briefs to ideal plans.”

Anant East, Chief Technology Officer, Talon

“I’d like the whole industry to be more collaborative. If we put our efforts together, I think we have a real shot at generating more effective outcomes, growing OOH and making more meaningful change happen.”

Sophie Pemberton, Group Chief Strategy Officer, Talon

“Data has been a hot topic in OOH for a number of years and rightly so but sometimes the focus on optimising media plans at site level has come at a creative cost.

Thankfully, we’re already starting to see the dial turn back and our clients and agencies are increasing the attention they give to the creative that sits within the poster. If we fail to make creative impact, no amount of audience optimisation can deliver the ROI our clients need and deserve.”

Jay Young, Chief Client Officer, Grand Visual

“Exciting. Looking forward to playing in new spaces and technologies. In particular the new Printworks ceiling and Battersea Power station promise to be fantastic new canvases for brands.”

Ben Gardiner, Head of Client Services, Grand Visual

“Definitely more digital, more data, more automation and more AI across the OOH landscape. Hopefully more sustainability, and equity being promoted within out of home organisations.”

Amy Horton, Group Chief Transformation Officer, Talon

“I think the OOH Industry in Ireland is going to be one to watch in 2024. 2023 marked the resurgence of so many brands to our medium, through clever executions and creative displays. Continued investment by media owners in roadside DOOH, a focus on sustainability initiatives and measurement of OOH are going to be hot topics for 2024 and set OOH apart.”

Caroline Decourcy, Insight Director, Talon Ireland

“The global OOH landscape is rapidly evolving and it’s been fantastic to see some of our partners developing the inventory to follow some of the industry’s trends and technology advancements. The rise of DOOH enables more and more flexible and efficient campaigns which our teams are taking full advantage, as well as offering creative opportunities that I’m looking forward to seeing of more and more.”

Camille Uzan, Business Director, Talon International

“OOH is an exciting industry to work in and is undergoing not only a renaissance as a medium but transformation as an essential communications channel. OOH and other media will be in a race to adopt, centralise and integrate the right AdTech and MarTech to transform business processes and enable smarter, faster and better service to marketers and their agencies.

The businesses that commit to the investment will grow faster and those that watch and wait will be left wondering about all that lost opportunity.”

Melanie Lindquist, Managing Director, Talon APAC

“OOH will continue to be uniquely positioned to deliver on both shifting brand awareness metrics and driving action. As data and technology increases, appetite in programmatic DOOH will continue to grow and attract new advertisers into the channel.”

Aoife Hudson, Deputy Managing Director, Talon Ireland

“I love how ambitious our industry is and at Talon we strive to be bold and at the forefront of change. In general, I think that industry wide we will continue to grow and evolve our ESG strategies, deepen DEI further into the fabric of our organisations and dare I say it… AI will become more prevalent in our working culture which will bring about new learning opportunities and productivity efficiencies.”

Hayley Tiptaft, Group People Director, Talon

Here’s to a successful 2024 and a happy, healthy and successful New Year to all our clients, agencies and partners.

Out of Home is changing fast, and Talon is at the forefront of that change. We’re passionate about OOH and are on a mission to drive the growth of this sector within the media industry – changing perceptions of it as a legacy medium to one that is highly connected, effective, creative, sustainable, and measurable for our clients. 

In this blog, our team reflects on new initiatives, launches and share advice for others who are striving to work at the very edge of what’s known.

Welcoming Talon Canada & Evolve 

In 2023, we welcomed Talon Canada (formerly Novus) and Evolve to our growing family, strengthening our ambitions to become the largest global independent OOH agency. “The acquisition of Novus Canada and Evolve continues to demonstrate our growth and allows us to implement consistency in OOH globally,” said Anant East, Chief Technology Officer.

“Transitioning from Novus to Talon was our most important rebrand and business initiative to date,” adds Sarah Kim. “We’re so happy to be part of this global OOH group!”

A focus on sustainability 

2023 was also the year that we hired our first ever Sustainability Manager, Alice Date, and officially started our journey to achieve B-CORP status.  

“I’m incredibly excited to be leading and continuing Talon’s sustainability program,” said Alice. “There is a clear enthusiasm across the organisation for being a driving force in creating a more sustainable industry – and I’ve enjoyed channelling this enthusiasm into clear, practical, and impactful initiatives.” 

“It’s been a game changer to bring Alice on board as our full time Sustainability Manager,” adds Sophie Pemberton. “Sustainability has rapidly developed into one of the most important topics for the industry this year and it is so important that we can now meet the expectations of our clients and support our supply chain in delivering their goals.” 

Grand Visual’s Jay Young added, “I’m incredibly proud to be part of an organisation who are far down the road on a journey to achieving B CORP certification. As many will know, the certification requires a huge amount of time, investment and operational re-appraisal so it shows the value we place on ESG as a business.” 

Celebrating and championing effectiveness 

For a second time, Talon was awarded the prestigious IPA Effectiveness Accreditation – signaling an outstanding commitment to putting effectiveness at the heart of our agency and being true partners of growth. 

“Retaining the IPA effectiveness accreditation is an endorsement that we are delivering on our core values to drive innovation in the market, champion creativity and to build a responsible evidence-based economy in OOH,” said Emily Alcorn, Head of Effectiveness.

“To celebrate, we decided to host our own Eff’ Week at Talon for our agencies and clients to critic key themes within the industry and what they mean for OOH. Championing our learning centric culture at Talon.” 

Introducing ‘The Hub’ to Ireland

Over in Ireland, we launched a new business division called ‘The Hub.’ 

“In February, we launched The Hub. Its function is to ensure we are delivering in terms of executional excellence from both an operations and investment point of view,” said Deputy Managing Director, Aoife Hudson. “The re-structuring allowed us to refocus our efforts in the two key areas of planning and execution. It was a key step in our long-term plan of scaling the business in Ireland and growing the medium.” 

“The launch of the ‘The Hub’ has been game changing in maximising opportunities for clients across two key pillars of execution – investment and operations,” adds Andrew Sinclair, Managing Director. “This restructure has allowed us to better focus our efforts and capabilities in planning and investment as we scale our business, whilst ensuring operational excellence at all stages of the campaign life cycle.” 

Talon’s menopause support group 

“Because of menopausal symptoms, 10% of women in the UK leave their jobs and many more are passing up promotions,” says Amy Horton, Group Chief Transformation Officer. “Menopause is not just a gender or age issue; it is an organisational issue which can impact colleagues both directly or indirectly.” 

“Awareness around this topic is key to reducing the stigma attached to menopause and encouraging people to talk more openly about it. At Talon, we have created a menstruation and menopause policy which aims to support our people during these stages of their lives. We have even created a menopause and peri-menopause support group, which I am proud to be spearheading.”

So, with the year behind us, knowing what you know now, what is one piece of advice you would give to your 2023 self? 

“2023 has been a year of strong growth for Grand Visual with us hitting a range of key objectives we set for ourselves at the start of year. I’ve learnt it’s important to enjoy the journey always. When you enjoy the process, you’ve achieved success before ever needing to hit a goal. This doesn’t just apply to business but all areas of life.”

Jay Young, Chief Client Officer, Grand Visual

“My piece of advice is simple, it’s about believing in yourself, believing in your ability to perform the role you have in Talon, knowing that you are capable of that position and encouraging team members to step outside their comfort zones and do even greater things!”

Caroline Decourcy, Insights Director, Talon Ireland

“Expand your knowledge sphere. No one campaign is planned in silo and it is important for us to expand our knowledge outside of OOH to ensure we understand what role it is playing, how it is working with other channels and what is round the corner.”

Emily Alcorn, Head of Effectiveness, Talon

“Love what you do and do what you love. Everything else is secondary.”

Melanie Lindquist, Managing Director, Talon APAC

“Fostering innovation and creativity – even if the concept feels premature. Although risk assessment is important, by testing and exploring, you will be the expert by the time the market catches up.”

Aoife Hudson, Deputy Managing Director, Talon Ireland

“To steal a line from that iconic 80’s movie Ferris Bueller… ‘Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.’ As we approach the end of a busy year at Talon Ireland – opportunities to pause, reflect and reset are really important. Demanding that space for you and the team to recalibrate, celebrate how far we’ve come and plot the next phase of the business’s journey are of utmost importance and need to be prioritised.”

Andrew Sinclair, Managing Director, Talon Ireland

To get the first look at part 3 of our blog, when our team share their thoughts and predictions for 2024, make sure that you are following us on Twitter and LinkedIn. You can also keep up to date with the latest Talon news and views by signing up for our monthly newsletter here.

With less than 20 days to go until we welcome in another new year, the Talon team are back for the fourth edition of our annual wrap up. In this series, we celebrate the campaigns and accomplishments of the last 12 months and share our expectations for Out of Home (OOH) and the wider landscape in the new year. 

Despite cost-of-living concerns and belt-tightening, OOH revenue for the first half of 2023 totalled £554m, an increase of +4.7% year-on-year (Outsmart). Q3 2023 advertising revenue was up +4.9% compared to Q3 2019, the first time this has been higher for a corresponding quarter pre-pandemic.

We’re predicting OOH will grow +7% to £1.26bn in 2023 and +5% to £1.324bn in 2024. For 2024, we estimate that digital OOH will account for 66% of overall OOH revenues, totalling £874m. 

In this blog, we’re reflecting on some of the standout out of home campaigns in 2023 from our clients this year that reimagined and re-invented the possibilities of what outdoor can be.

Our favourite Standout Out of Home campaigns in 2023

All the campaigns below showcase the best in “thinking outside” in 2023 – exemplifying independent thought and big ideas, bolstered further by Talon’s technology, data and measurement expertise. 

Starbucks: How data-driven OOH helped win the hearts and minds of Gen Z 

In 2023, Starbucks embraced a data-driven, cross-format strategy to boost brand appeal and attract the attention of Gen Z in the highly trusted OOH environment. A first of its kind approach for Starbucks, the campaign has achieved notable results, including a year-on-year increase in rewards customers, improved ROI, and multiple weeks of record sales in 2022/23.

Choosing Starbucks as her standout campaign, Group Chief Strategy Officer, Sophie Pemberton, said, “Our collaboration with Starbucks has been exceptional, receiving recognition at the Drum Awards, Media Week and the OMAs. Our data integrations and digital activation strategies are really setting a new standard across the industry which we hope to build on next year.” 

Budweiser & Pepsi MAX 

For both Grand Visual’s Chief Client Officer, Jay Young, and Head of Client Services, Ben Gardiner, the activations for Budweiser and Pepsi MAX stood out to them the most.

“Our Budweiser billboard at the start of the year absolutely stole the show,” said Jay. “We transformed a billboard into a live music stage and provided a unique platform for underrepresented artists to showcase their talent to the world. One of the artists was given a record deal off the back of the campaign and we won a bronze Cannes Lion in June. It doesn’t get better!”

“For me it’s a tough choice between Budweiser’s ‘this billboard is yours to take’ and the Women’s World Cup reactive campaign for Pepsi MAX,” said Ben. “Both were epic for very different reasons but they both had massive ambition and creative drive. They were bold, brave and showed what’s possible when all teams really pull together and in the same direction to move mountains.” 

Johnnie Walker Xordinaire

“It has to be Johnnie Walker’s launch of its exclusive Blue Label Xordinaire for me,” said Alanna Solanilla, Business Director, Talon International.

“As well as securing premium airport signage in Heathrow, Paris, Incheon and Hong Kong, our team secured our first airport campaign in Seoul’s Jeju Airport. We also secured the launch of a bespoke pop-up tasting lounge in Dubai Airport. This beautiful and premium installation drew inspiration from the refined ambience of a Parisian hotel. We’re very proud to work with Diageo and Johnnie Walker, exploring familiar environments but using innovative and interactive formats.”

Lenovo 

“The team have done some fabulous work this year, and Lenovo comes to mind,” added Camille Uzan, Business Director, Talon International.

“The Lenovo F1 campaign in the UK stood out as the first-ever 3D project for Talon International with impressive campaign results and significant extra value for the brand. It led to strengthened ties with agencies and clients, showcasing Talon International as a strong partner to work with as well as a strong social amplification using Talon’s channels and a fantastic uplift from Assembly, Lenovo and Formula 1’s channels themselves.” 

Yorkshire Tea: Tea so nice, Brits won’t shut up about it 

Launching in Australia last year, Yorkshire Tea has since been ranked the best-tasting black tea in the country. To celebrate, whilst raising awareness for Aussies who hadn’t yet tried Yorkshire Tea, we launched a cheeky OOH and experiential campaign in Sydney and Melbourne. 

Discussing the campaign, Melanie Lindquist, Managing Director of Talon APAC said, “To achieve our objective of raising awareness, we implemented a three-pronged approach consisting of data-driven audience targeting with Large Format OOH and DOOH sites, DOOH sites in proximity to Yorkshire Tea stockists and experiential sampling. A tea-riffic 1.4 million tea bags were sampled by ambassadors over the 4-week campaign!” 

Scene + Loyalty Launch 

Choosing the Scene + Loyalty launch as her favourite campaign, Talon Canada’s, Sarah Kim, Senior VP Client Partnerships said, “This campaign was part experiential, part programmatic and 100% fun as it included a game show taking place in a transit shelter. Not to brag, but it also won ‘Best in Show’ at the Ad Club OOH Awards.” 

Specsavers: Hearing Services 

Talon Ireland’s Insights Director, Caroline Decourcy, chose this clever campaign for Specsavers which utilised onomatopoeia, “One of the most ingenious OOH campaigns this year for me has to be Specsavers Hearing Services.

Clever creative using words, depicting sounds, was showcased across multiple environments nationwide. The campaign communicated a sound so articulately with audiences that were captivated by the meaning behind the ads. A great example of a brand conveying a distinct message to grab audiences’ attention using the power of OOH.”

To get the first look at part 2 of our blog, in which our team reflect on new initiatives, launches and share advice, make sure that you are following us on Twitter and LinkedIn. You can also keep up to date with the latest Talon news and views by signing up for our monthly newsletter.

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The last year has been a strong period for Out of Home (OOH), and as we look to 2024, the sector shows promise for continued growth and transformation. This dynamic industry has consistently evolved, given back and provided advertisers with exceptional creativity, data-driven strategies, and technology-driven outcomes.

It’s not surprising that consumers prefer in-person media channels for advertising over online platforms, with OOH and digital OOH (DOOH) ranking among the top five channels. No longer just a medium that drives primarily top-of-the-funnel outcomes, OOH is successfully driving bottom-end metrics too.

Overall, global OOH revenue is projected to reach US$38.41bn in 2023, with DOOH projected to reach US$17.54bn. By the end of 2024, global OOH is predicted to reach US$45bn. DOOH is set to see further significant growth and is predicted to grow 17% – driven by further media owner investment and increased investment in programmatic OOH (prOOH).

Curious about the future of OOH? In this blog, we’re diving deep into the upcoming trends and insights shaping the landscape for 2024:

  1. The Positive Impact of OOH 
  1. Data-Driven Outcomes 
  1. A Drive Towards Attention 
  1. Creativity and Technology Unite 
  1. The Brand Fame Comeback 
  1. Standardisation of Programmatic OOH 
  1. Retail Media & DOOH drives Path to Purchase 
  1. Enhancing OOH with AI 

The Positive Impact of OOH 

OOH will continue to come together as a collective to showcase the sustainable and giving nature of the channel.  

A recent study by PwC, commissioned by Outsmart, found that in the UK 46p in every £1 that is spent in OOH goes back into the community. The industry will focus on the positive impact of spending in OOH towards public infrastructure and communities whilst working to reduce OOH’s impact on the environment.

Another study (Outsmart, Legacy Media – out soon) has shown that when compared to TV, Press and Online, OOH has the strongest ESG credentials – ranking highest for Environment and Community.

Data-Driven Outcomes 

The death of the cookie is stated to finally happen in 2024, meaning the era of highly targeted ads will end and advertisers will need to seek new ways to drive brand objectives.

OOH continues to impact across the whole funnel. In 2024, we will see a further drive towards performance and bottom-funnel metrics with brands using first and third-party data to create audience-first OOH campaigns.

We will see even more brands gravitate to utilising OOH for data-driven outcomes. Programmatic OOH impacts metrics across the entire brand funnel amongst optimised audiences. The strongest impacts are seen in bottom funnel metrics – preference and purchase.

A Drive Towards Attention

Understanding attention in advertising will become even more important. Attention in OOH is not a new metric and is imbedded within the methodology of Route. However, understanding how attention is given to inform effectiveness is what should be looked at; not only understanding where someone has looked and for how long, but correlating that with the impact – good or bad – to showcase the influence attention metrics can have on brand performance.  

Kantar’s recent Media Reactions is a key example of how attention is coming to the forefront of conversations surrounding media effectiveness, citing a 90% correlation between channels that consumers claim capture their attention and those that they prefer.

51% of marketers claim their marketing budget decisions are influenced by attention, but Kantar’s report shows a clear divergence between what marketers think delivers consumer attention, versus what consumers think captures their attention. There is a 90% correlation between channels that consumers claim capture their attention, and those in which they prefer seeing advertising.

Creativity and Technology Unite 

Over the past year, we have seen significant developments in creative DOOH, from AR and VR to 3D and AI. In 2024, brands will begin to realise the possibilities and potential of these developments even further to engage audiences, build brand share and deliver significant ROI. 

Looking back at our 4th Space Research, as well as Ocean’s “Neuroscience: Redefining Human Engagement” and “Digital OOH: The Vital Ingredient,” creative digital OOH executions are proven to supercharge impact and deliver significant increases in attention, purchase consideration and memory encoding: 

The Brand Fame Comeback 

OOH is well known for its ability to provide broad reach and deliver brand fame, in 2024 we’ll see advertisers revisit the channel’s number one strength. With a 98% UK population reach, OOH is, of course, powerful at driving reach. However, it is also incredibly powerful at driving brand fame (+23%) and brand trust (+8%).  

The likes of PepsiCo, McDonald’s and HSBC lean into OOH’s strengths to build their brands and we’ll see more and more brands follow suit, using it to build awareness and impact. 

Continued Growth of Programmatic OOH 

2024 will see Programmatic OOH (PrOOH) technology continue to develop, and we’ll see a drive towards the standardisation of PrOOH alongside more OOH media owners trading through programmatic.  

Programmatic OOH spend is predicted to grow over the next 18 months by a third on average (VIOOH State of the Nation). The move towards ever more digital and data-driven outcomes through programmatic will continue to increase, with consumers demanding more dynamic video content to connect OOH to their other digital media channels alongside a growing demand for greater online-to-offline opportunities.  

Advertisers will continue to adopt PrOOH as part of their omnichannel digital strategies, alongside many new brands entering the market as barriers to entry are removed. 

Retail Media & DOOH drives Path to Purchase

The role of OOH within the Retail Media ecosystem will continue to gain momentum and DOOH, will become a pivotal player in every shopper marketing strategy.  

Leveraging first and third-party data, DOOH ensures your message reaches the right audience at precisely the right moment, from the outset of their journey to the final in-store purchase. It’s the missing link that seamlessly connects the worlds of home and store, providing brands with a unique opportunity to engage with consumers on an entirely new level.  

The integration of DOOH with retail media networks will enable marketers to supercharge their shopper marketing – with advanced measurement and attribution solutions linking OOH ad exposure to critical business outcomes. 

Enhancing OOH with AI

As the drive towards AI integration within businesses continues, OOH agencies and media owners will continue to integrate AI to improve efficiency, creativity and copy to create even more effective OOH campaigns.  

Watch this space_ 

Inside Talon 1

Mel Lindquist’s Journey in Talon OOH: A Focus on APAC Region

Outside thinking – it runs in the Talon family. We pride ourselves on being a company built on people with big ideas. People who constantly challenge themselves and the industry to re-imagine and re-invent the possibilities of what Out of Home can be. ​ 

In this series, we’ll be getting to know more about the people of Talon, their roles, advice and what they get up to outside of OOH. This week, we sat down with Mel Lindquist, who leads our Asia Pacific expansion as Managing Director for Talon Singapore.

Explain your role?  

Talon’s APAC office is strategically based in Singapore as a gateway to the Asia Pacific region. My role is to build the Talon profile in the region, attract new clients to Talon and deliver exceptional campaigns for local and international clients. Importantly, my role is to also advocate for the Out of Home (OOH) industry in the media mix as well as support and drive the continuous improvement of OOH, DOOH and pDOOH performance.  

What does a typical day at work look like for you?  

The role spans a wide remit from strategy through to post campaign analysis, as well as client and industry facing meetings and events. Throughout the week I am connecting with existing and potential new clients, presenting credentials or proposals, checking on campaign performance and reading research and case studies. During live campaigns I am verifying placements and communicating with the client and media owners. 

What do you enjoy most about working in OOH?    

I’ve worked in radio, television, digital and now OOH. All are enjoyable to work in but there is something about the visceral impact and tactile nature of an OOH campaign that drives my passion for OOH in a marketing strategy. I love working with marketers and agencies to deliver results using a smart, data-backed strategy that works and when you see it in the physical environment, its exceptional. 

Most memorable moment or achievement from your time in the industry?  

The opportunity to be at ground zero of Talon’s APAC expansion has been very memorable as it is a chance to build something from the ground up but with the foundations of an internationally reputable and established business. The first campaigns from the Singapore office will always be very special too with the Warriors of Future Netflix film launch in Tokyo, Taipei, London and New York and the stunning Singapore Airlines, “Welcome to World Class,” campaign on some of the most iconic OOH sites around the world. 

Any tips or advice for someone interested in joining the industry or pursuing a similar career path?  

I started in radio making tea for the breakfast announcer, reading papers, finding interesting stories and researching information to make great, compelling content for radio listeners each morning.  This was hard work but one of the most interesting roles I have ever had because you did not know what was going to happen each day.  If you have passion for media, you will find a way in via an internship, work experience or entry-level role. Then learn as much as you can from the best people and care about what you produce and deliver to clients every day. That is a great foundation for long career in media. 

What do you get up to outside of work?  

I love to travel and experience different cultures, so I am always planning my next adventure.  Recently I have visited Langkawi in Malaysia, Jakarta in Indonesia and The Azures in the North Atlantic Ocean.  Thankfully, Singapore is an amazing place to live due to its proximity to some of the most beautiful places in Asia.  It’s a 45 minute boat ride to get to Bintan or a 2 hour flight to eat in Bangkok or walk the temples of Angkor Wat.  

If you could quickly and easily learn any new skill, what would it be?  

Other languages. I’d love to be fluent in Japanese and Mandarin. 

Share a memorable adventure or travel experience you’ve had during your free time. How did it impact your personal growth or perspective?    

My first trip to Cambodia in 2007 was life changing and resulted in many more visits.  It was a humbling experience and eye-opening to the privilege I had taken for granted. A simple act like buying rice supplies, reading to children, teaching a sport or giving books to a school had an enormous impact on many lives and I have been very grateful to be able to contribute.