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Director, Client Partnerships

Location: Toronto, (Hybrid), canada Apply for role

Role Description

We are seeking a proactive and analytical individual to join our team as a Director in the Client Services department at Talon Outdoor. As a director in this department, you will play a crucial role in supporting our media operations and translating client objectives to the team. This is an excellent opportunity for a highly organized and detail-oriented individual looking to further their career in the media industry.

ABOUT US_

At Talon, our purpose is to be the independent agency of choice providing a pioneering global platform for brands to connect with audiences in the outside world. We want to reimagine the industry to deliver greater value for our clients whilst inspiring people and caring for our planet. We’re passionate about OOH and are on a mission to drive the growth of this sector within the media industry – changing perceptions of it as a legacy medium to one that is highly effective, creative, sustainable, and measurable for our clients.

In our first 10 years, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 300 people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry and want to continue and expand upon these successes.

A DAY IN THE LIFE_

  • Implement the vision, goals and expectations within the planning team
  • Oversee all aspects of client relationships to ensure expectations are met and exceeded
  • Set and manage annual budget and margin goals
  • Lead and motivate the team; foster an environment of accountability; capitalize on growth and learning by acknowledging and building upon employee strengths
  • Engage new business opportunities, leading large-scale presentations, RFPs and new product/service offerings
  • Provide direction to the planning team in the development of POVs and providing recommendations to clients
  • Ensure client objectives and timelines are met by planning team
  • Manage relationship with Agency and/or Direct Clients as well as strong relationships with partners and vendors.
  • Identify areas of opportunity for improved operational efficiency and maximize technology for the benefit of the company and clients.
  • Prepare PowerPoint presentations summarizing research findings, data analysis, and campaign performance for internal and external stakeholders.
  • Assist in creating visually engaging and impactful presentations that effectively communicate key insights and recommendations.
  • Collaborate with team members to ensure PowerPoint presentations align with brand guidelines and maintain a consistent visual identity.
  • Support in the creation of slide templates, charts, and graphs to enhance the visual storytelling of media reports and presentations.

WHAT WE’RE LOOKING FOR_

  • Bachelor’s degree in Media Studies, Marketing, Business, or a related field.
  • Strong analytical and problem-solving skills, with a keen attention to detail.
  • Proficient in data analysis and working with spreadsheets, Excel, and other relevant software.
  • Advanced skills in PowerPoint, with the ability to create visually appealing and effective presentations.
  • Proficient understanding of media planning, advertising principles, and digital marketing.
  • Excellent communication skills, both written and verbal.
  • Ability to work effectively in a team environment and collaborate across departments.
  • Highly organized with the ability to prioritize tasks and meet deadlines.
  • A proactive and self-motivated mindset, client-oriented individual

WHY US_

“Talon ensures everyone feels welcome, has all of the tools readily available to be able to succeed. Talon takes seriously their responsibility as an employer, not only to employees but also to their customers and anyone they work with, including the planet. There is a constant striving from all levels to improve and ensure the way we work is better than yesterday.”

OUR VALUES AND HOW WE WORK TOGETHER_

WE ARE BOLD_

As industry provocateurs and pioneers, we respectfully challenge the status quo, take pride in our people, big ideas and partnerships.

  • We embrace change
  • We challenge respectfully
  • We lead the way

WE ARE HUMAN_

We are a diverse collective of changemakers who value respect, fairness, and integrity and expect the same in return.

  • We value collaboration and togetherness
  • We are empathetic
  • We embrace individuality

WE ARE SMART_

Our trailblazing spirit and learning centric culture ensures our knowledge provides maximum value to each other and our clients.

  • We grow and learn
  • We are trusted
  • We are mission possible

Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.

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